Frequently Asked Questions

What is the difference between the inventory available on Manheim.com, OVE and the Manheim ExpressSM app?

Manheim Express inventory listed through the Manheim Express app or our Concierge Service is always priced aggressively with intent to move. Manheim Express inventory is also always fresh.

OVE is a 24/7 online source for vehicles from Manheim, independent auctions, commercial and dealer inventory, and more.

Manheim.com is a website where you can access Manheim auctions and inventory that Manheim sells across all of its channels.

Where I can buy Manheim Express inventory?

You can access Manheim Express inventory through the Manheim Express app, or by filtering “Manheim Express” on OVE or the Manheim mobile app / Manheim.com.

How do I sell inventory on Manheim Express?

In order to list inventory to sell via Manheim Express, you must download and use the Manheim Express app or have one of our Concierge team members come to your lot and list for you.

How do I sign up for the Manheim Express Concierge Service for selling?

Contact your local Manheim sales rep or call 1-866-MANHEIM to get started.

What does the Concierge team do?

The Manheim Express Concierge Team offers a turn-key solution for moving inventory quickly and effectively, right from your lot. In addition to completing vehicle inspections, imaging, recommending vehicle values, and listing your vehicles, these trusted advisors partner with you on your overall remarketing strategy. This full-service approach saves time, allowing you to manage all other aspects your business. Contact your local Manheim sales rep or call 1-866-MANHEIM to get started.

What are my next steps when my vehicle sells on Manheim Express?

If the vehicle is on your lot, you should work with the Dealer Services team at the facilitating auction location. A Manheim Team member will provide further guidance and will verify when it’s ok for you to release the vehicle to the buyer. A few important things to keep in mind:

  • Never transfer the title directly to the buyer. Please turn the title in to Manheim as you normally would.
  • Buyers are responsible for vehicle pick-up. Please contact the facilitating auction location to determine when it’s ok to release the vehicle to the buyer as noted above.

If the vehicle is at the auction, you will receive a purchase confirmation email with all the details you need. Simply turn the title in (if you haven’t already) as you normally would.

QUESTIONS? VISIT OUR FAQS PAGE >

Chat with us!