Digital Buyer Protection
Digital Buyer Protection
New In 2021
Making your digital buying experience easier starts now.
Manheim is standing behind the accuracy of our Condition Reports with expanded coverage on digital purchases. Digital Buyer Protection covers claims that meet a minimum of $150 per damage item and add up to $600 or more within a covered item.
These coverages apply to a vehicle purchased digitally from OVE and Simulcast when it has a Condition Report performed by Manheim or its agents.
We've Got
You Covered
Standing behind our Condition Reports means more protections for you.
Digital Buyer Protection Coverage
Includes:
- Undocumented visible exterior damage, unacceptable undocumented paintwork, or missing exterior equipment
- Undocumented glass damage
- Undocumented visible Interior damage or missing Interior equipment
- Tire tread depth: in the case of gross misrepresentation. Inaccurate by 2/32nds or higher (resulting In 4/32nds or below)
Get more details on Digital Buyer Protection
Additional coverage categories through Manheim Express Concierge Inspection Service:
- Cosmetic (same thresholds as Insight Condition Reports)
- Exterior
- Frame Check
- Mechanical Assessment
- Drivability
- Interior
Get more details for the Manheim Express Inspection Guarantee
All digital buyers will have a review period of 2 days after the car is delivered with a maximum of 10 days to initiate an arbitration claim.
More Information
And Insights
We’re paving the road ahead with transparency and information as we forge ahead together.
Reach out to your Sales Representative.